Perancangan Sistem Informasi Pelayanan Administrasi Desa Berbasis Website Menggunakan Pendekatan Participatory Based Research (Pbr) Pada Desa Hiliserangkai

Abstract

Administrative services in Hiliserangkai Village are still managed manually, resulting in inefficient data processing and document administration. This study aims to design and develop a web-based Village Administrative Service Information System to improve the efficiency, effectiveness, and quality of public services. This research applied the Participatory Based Research (PBR) aproach by involving village officials and community representatives in identifying requirements, designing, implementing, and evaluating the system. Data were collected through observation, interviews, and documentation. The system was developed using PHP and MySQL, while functional testing was conducted using the Black Box Testing method. The results indicate that the system successfully supports digital citizen data management, online certificate applications, application status tracking, and document approval and printing by village officials. Functional testing confirmed that all major features operated properly according to user requirements. The developed system is expected to improve administrative efficiency, accelerate document processing, and support more effective and transparent public services.